What additional skills will be good to have?English speaking/listening is requiredFast learning capabilities and self-improvement awareness.Great collaboration and communication skills.Operational experience and knowledge of IT Service Management principles and methodologies including change, problem and service level management would be a plusExcellent communication and influencing skills to convey risks and implications and influence teams to deliver positive operational outcomes.Solid customer orientated partner/stakeholder interaction, including experience interacting with colleagues in higher positions.