Volunteers were recruited by the volunteer management office of Zhengzhou people's Hospital, organized to participate in volunteer activities, and provided activities such as guiding doctors, guiding doctors, taking medicine, accompanying inspection, life care, in-hospital comfort, out of hospital shopping, health consultation, health publicity, etc. at present, there are more than 700 people on the list, who play a unique role in promoting doctor-patient communication, preventing doctor-patient conflicts, and providing more humanities to patients Care and value-added services, reduce the hospital's human cost, get more attention from the whole society.<br>
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