马女士在退房时反映房间的空调不好，声音很大，影响休息，另外水壶也是坏的

At the check-out, Ms. Ma reported that the air conditioning in the room was not good, the sound was loud, which affected the rest. In addition, the kettle was also bad. She poured her water yesterday and still burned her hands. GSM apologized to Ms. Ma and asked if there was any burn. Ms. Ma informed her that the treatment had been done, which was basically fine, but hoped that the room could be checked. GSM once again apologized to Ms. Ma and notified the room to follow up after assisting her to check out.

Ms. Ma at check-out reflected that the room air conditioning is not good, sound is very big, affect the rest, and the kettle is also bad, she poured water yesterday is also hot, GSM to Ms. Ma apologized and asked if there is burns, Ms. Ma informed her that she had done treatment, basically no major obstacles, but hope that the room can be checked, GSM again to Ma ms.

When Ms. Ma checked out, she said that the air conditioning in the room was not good, the sound was very loud, which affected the rest. In addition, the kettle was also broken. She poured water yesterday and burned her hand. GSM apologized to Ms. Ma and asked if there was any scald. Ms. Ma told her that she had dealt with it, which was basically OK, but hoped that the guest room could be checked. GSM apologized to Ms. Ma again, and was assisting her Notify guest room to follow up after check out.<br>