机场人流量较多，旅客来自各行各业，去的地方都不一样，他们聚集在机场，机

The airport has a lot of people. Passengers come from all walks of life and go to different places. They gather at the airport. The airport is the first stop of their journey. When a passenger arrives at the airport, there will be some unclear points about boarding and security checks. In order to effectively solve these problems, all major domestic airports will set up information desks to answer passengers' questions, guide passengers through the boarding process, and help passengers travel smoothly. Therefore, it is very important to enhance the etiquette culture of airport inquiry service personnel. <br>This article takes the etiquette culture of airport inquiries service personnel as the research object, based on the related overview of etiquette culture, deeply investigates the importance of its etiquette culture, and analyzes the problems of the etiquette culture of airport inquiries service personnel by consulting related cases, and proposes accordingly. The training measures of etiquette culture of airport inquiry service personnel hope that through research, it can put forward their own countermeasures and suggestions for the cultivation of airport inquiry service personnel's etiquette culture, and also promote their own knowledge of etiquette culture and lay the foundation for future work. <br><br>Keywords: Airport inquiry service, etiquette culture, cultivation

Airport traffic is more, passengers from all walks of life, go to different places, they gathered at the airport, the airport is their first stop on the journey. When passengers arrive at the airport, there will also be unclear about flights, security checks, etc. In order to effectively solve these problems, major domestic airports will set up information desks to answer passengers' questions, guide passengers check-in process, to help passengers travel smoothly. Therefore, it is very important to strengthen the etiquette culture of airport inquiry service personnel.<br>This paper to the airport inquiry service personnel etiquette culture as the research object, based on the relevant overview of etiquette culture, deeply study the importance of its etiquette culture, through consulting the relevant cases, analysis of the airport inquiry service personnel etiquette culture problems, and accordingly put forward the airport inquiry service personnel etiquette culture training measures, hoping that through research, for the airport inquiry service personnel etiquette culture training to put forward their own countermeasures, but also to promote their own etiquette culture knowledge to improve, for the future work to lay a foundation.<br><br>Keywords: airport inquiry services, etiquette culture, training

There are a lot of people in the airport. The passengers come from all walks of life and go to different places. They gather in the airport. The airport is the first stop of their journey. When the passengers arrive at the airport, there will be some unclear places about boarding and security. In order to effectively solve these problems, domestic major airports will set up information desk to answer passengers' questions, guide passengers to check-in process, and help passengers travel smoothly. Therefore, it is very important to enhance the etiquette culture of airport inquiry service personnel.<br>This paper takes the etiquette culture of airport inquiry service personnel as the research object, based on the relevant overview of etiquette culture, deeply studies the importance of its etiquette culture, through consulting relevant cases, analyzes the problems existing in the etiquette culture of airport inquiry service personnel, and accordingly puts forward the cultivation measures of airport inquiry service personnel etiquette culture, hoping that through the research, it can be used for the airport inquiry service personnel The cultivation of etiquette culture puts forward its own countermeasures and suggestions, which also promotes the improvement of etiquette culture knowledge and lays the foundation for future work.<br>Key words: Airport inquiry service, etiquette culture, cultivation<br>