For this damage issue, as we talked

For this damage issue, as we talked yesterday,1. That package method by wooden box was tested before and with good result; Consider that we delivered many wooden boxes, now there are 2 boxes with damage issue, we thick transportation issue, such as emergency brake, could be the reason of damage, we can’t provide the clear evidence;2. Anyway, besides what we have done for improvement which Cathy explained yesterday, due to position of chamfering area in wooden box, we need your support for the following topic on wooden box layout on truck, We prefer to make layout in future as below which will help to avoid chamfer area damage; It need long fork to loading & unloading wooden box; we have long fork to loading, do you have long fork to unloading?