The purpose of service is to improve customer value and customer satisfaction. The goal of service is specific and measurable. Sales service process is often across departments, the specific responsibilities of each post should be described from the purpose and goal of service, not from the process of work. Because the work process is meaningful only when the expected work goal is achieved. If only the activities in the work process are considered, the existing process can only be simplified at most.<br>Automobile sales is an elegant art, it not only to meet the needs of customers, but also to achieve the purpose of sales, not only to let different levels of customer satisfaction, but also to win profits for the company. So car sales is an elegant art.<br>Generally speaking, the automobile sales service process can be divided into several steps: customer development, reception, consultation, product introduction, test run, negotiation, transaction, delivery tracking. Among the major steps, consultation, product introduction, negotiation and tracking are the most important. The brilliance of a car salesman is reflected in these places.<br>
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