Level 2 : YES (2 good answers)- Check if ALERT process is taken into account in a procedure- Check if a matrix of risks (based on 4M) is exiting, with an escalation procedure (workflow/ responsability)- Check if project risky scoring / assessement is exiting for 2 most recent projectsLevel 3 : YES (2 good answers)- Check if template documents are existing for official communication with customer and corrective action management.- Check Alert application in previous projects