Kent L (CDKeys)13 Apr, 9:52 am UTCHi,Many thanks for ordering from CDKeys.For your security, your order has been placed on temporary hold by our verification system as we need to verify your ID. We're sorry for any inconvenience this might cause.So that we can get your order on its way to you as quickly as possible, please follow these steps:1. Provide us with a valid ID such as a Driving License, Passport, or National ID card.2. Take a piece of paper and write today's date and time, along with "CDKeys.com" on it.3. PROTECT ANY SENSITIVE INFORMATION. Make sure you cover your ID or passport number. Your full name and ID expiry date must be visible, however.4. Take a picture of your ID and the piece of paper in a single photo.5. Reply to this email with the photo you took as an attachment.We've added these steps for your security, and so we can confirm and release your order as quickly as possible.If for any reason you are not able to provide this information, we will unfortunately have to cancel your order and issue a refund after three days.Kind Regards,Kent L,Support Ace | CDKeys Customer Support