随着越来越多的特殊旅客选择乘机出行，航空公司对于特殊旅客的服务内容也在

As more and more special passengers choose to travel by plane, airlines continue to enrich and improve the service content for special passengers, so as to meet the service needs of different special passenger types, deepen the experience of special passengers, and enhance special passengers. Satisfaction. Sick and disabled passengers are one of the special types of passengers. In recent years, the types of sick and disabled passengers are diverse and their physical and mental characteristics are unique. When carrying out cabin services for them, the overall quality of service must be emphasized. It is necessary to deal with the problems in the cabin service system for sick and disabled passengers. Improve it. This article focuses on the study of cabin services for sick and disabled passengers, which not only reflects the humanized care for sick and disabled passengers, but also the key content of optimizing the cabin services of civil aviation as a whole. <br><br>Keywords: sick and disabled passengers, cabin service, cabin crew

With more and more special passengers choosing to travel by plane, airlines are constantly enriching and perfecting the service content for special passengers, so as to meet the service needs of different special passenger types, deepen the experience of special passengers and enhance the satisfaction of special passengers. As one of the types of special passengers, in recent years, sick and disabled passengers have different types, unique physical and mental characteristics, in carrying out cabin service for them must be highly important overall service quality, the need to improve the problems in the passenger cabin service system. This paper focuses on the study of the cabin service of the sick and disabled passengers, which is not only the embodiment of the humane care for the sick and disabled passengers, but also the overall optimization of the civil aviation cabin service of the key content.<br><br>Keywords: sick and disabled passengers, cabin service, cabin crew

As more and more special passengers choose to travel by plane, the service content of airlines for special passengers is constantly enriched and improved, so as to meet the service needs of different types of special passengers, deepen the experience of special passengers, and enhance the satisfaction of special passengers. As one of the types of special passengers, the sick and disabled passengers have various types and unique physical and mental characteristics in recent years. When carrying out cabin service for them, we must attach great importance to the overall service quality, and we need to improve the problems existing in the cabin service system for the sick and disabled passengers. This paper focuses on the cabin service of the sick and disabled passengers, which not only reflects the humanistic care for the sick and disabled passengers, but also is the key content of optimizing the cabin service of civil aviation as a whole.<br>Key words: sick and disabled passengers, cabin service, cabin attendant<br>