It is important for an AB and CAB to be able • to demonstrate reasonable due diligence, mutual understanding and trust and• to establish an appropriate course of actions in response to extraordinary events. The objective of the document is to provide to ABs and CABs guidance on the appropriate course of action. This informative document is not intended to override requirements in standards or schemes. Where a standard or scheme provides no flexibility regardless of the crises that has occurred, guidance and an agreed way ahead should always be sought from the relevant accreditation body or scheme owner.