The purpose of service is to enhanc

The purpose of service is to enhance customer value and customer satisfaction. The objectives of the service are specific, measurable metrics. The sales service process is often cross-sectional, and the specific responsibilities of each position should be described from the purpose and objectives of the service, not from the process of the work. Because the work process makes sense only if the desired work objectives are achieved, it can only simplify the existing process if only the activities in the work process are considered.Car sales is an elegant art, it not only to meet customer needs but also to achieve the purpose of sales, not only to make different levels of customer satisfaction, but also for the company to win profits. So car sales are an elegant art.Automotive sales service process can be divided into several steps in general: customer development, reception, consultation, introduction of products, test drive, negotiation, transaction, delivery tracking. In several steps, consulting, product introduction, negotiation and tracking are the most important. The smartness of a car salespable is reflected in these places.