Some human resource departments per

Some human resource departments perform a central role in continuous improvement by collecting information and monitoring improvements. The data may include production measures, employee measures, and measures of customer satisfaction. Some of the most common measures include the number of work improvement suggestions submitted per worker per year, number of suggestions implemented per year, defect rate, customer satisfaction, hours of training per employee, job satisfaction, absenteeism, and turnover.Test Your Knowledgen you describe various interpersonal, group, intergroup, and organizational OD interventions?Can you list the steps in implementing a tQM intervention