Etiquette is formed and developed in the process of human history, and is the sum of the forms and rules of external expression in the process of interpersonal communication. As a culture that has been gradually formed and accumulated in the development of human history, it has always governed everyone's behavior with the binding force of its certain spirit. As a flight attendant, is direct contact with passengers and serve passengers, first of all, master the etiquette of air services, in order to do a good job of service. With the development of modern aviation tourism, the demand for flight attendants in the civil aviation industry is increasing, and the quality of flight attendants is becoming more and more demanding. Here, people enjoy material life at the same time also hope to get spiritual and cultural services, good flight attendant etiquette mastery can promote the quality of flight attendants, and bring about the basic improvement of personal quality. Specific to the flight attendants in the cabin service of all service links, from the cabin to meet passengers boarding the plane, communication with passengers, to the aircraft in flight for meals, drinks, for special passengers to provide special services, etc. have a set of flight attendant codes of conduct. For flight attendants, the smile, polite language and elegant body shape of passengers during the flight can bring passengers better service enjoyment, therefore, the basic connotation of flight attendant etiquette is actually all aspects of modern etiquette and beautiful form of proficiency and use.
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