来自广东的客人彭先生因公司的新项目将在酒店入住两个月，Harry经过前

来自广东的客人彭先生因公司的新项目将在酒店入住两个月，Harry经过前期和客人的反复沟通，按照客人的喜好以及要求精心地安排他下榻的房间，并在客人到店后热情迎接，亲切问候。与此同时，Harry积极地带客人参观酒店，介绍相关配套设施以及周边环境，使客人很快地熟悉了解这里的一切。通过和客人的攀谈，得知客人每天有回酒店午睡的习惯。一天中午，突然下起了瓢泼大雨，Harry马上想到客人今日回来是否有带雨具，在得到否定答案后，马上出门携雨具跑到客人公司，撑伞将客人带回酒店，客人非常感动，切身感受到了宾至如归。

Mr. Peng, a guest from Guangdong, will stay in the hotel for two months because of the company's new project. After repeated communication with the guests in the early stage, Harry carefully arranged his room according to the guests' preferences and requirements, and warmly welcomed and cordially greeted the guests after they arrived at the hotel. At the same time, Harry actively took guests to visit the hotel and introduced relevant supporting facilities and surrounding environment, so that guests can quickly get familiar with everything here. Through conversation with guests, we learned that guests have the habit of taking a nap back to the hotel every day. At noon one day, it suddenly rained heavily. Harry immediately thought whether the guests had brought rain gear when they came back today. After receiving the negative answer, he immediately went out to the guest company with rain gear and took the guests back to the hotel with an umbrella. The guests were very moved and felt at home.

Mr. Peng, a guest from Guangdong, will stay in the hotel for two months because of the company's new project. After repeated communication with the guests in the early stage, Harry carefully arranged his room according to the guests' preferences and requirements, and warmly welcomed and cordially greeted the guests when they arrived at the hotel. At the same time, Harry actively showed the guests around the hotel and introduced the related supporting facilities and surrounding environment, so that the guests could quickly get familiar with everything here. Through talking with the guests, I know that the guests have the habit of going back to the hotel for a nap every day. One day at noon, it suddenly began to rain cats and dogs. Harry immediately thought about whether the guests had brought rain gear when they came back today. After getting a negative answer, he immediately went out with rain gear and ran to the guest's company to take the guests back to the hotel with an umbrella. The guests were very moved and felt at home.