I dislike leaving a negative review for a quality product, but I have to for my latest Timberland purchase. I bought these boots online so didn't have a chance to 'test drive' them. I've never had a boot hurt my feet so badly as my new work boots do. I know that sometimes boots need a breaking in period, but one boot hurts so much I really can't walk in them to break them in. And now I feel because I've worn them 4 times I can't return them for a refund. I've bought Timberland work boots before without a problem so this is a real disappointment.RATING