Let’s get started!Here are some bas

Let’s get started!Here are some basics. First things first – some notes on how we use words. Then we explain how your plan works so you can get the most out of your coverage. But for all the details – and this is very important – you need to read this entire certificate of coverage and the schedule of benefits. And if you need help or more information, we tell you how to reach us.Some notes on how we use words in the certificate of coverage and schedule of benefits When we say “you” and “your”, we mean the covered student When we say “us”, “we”, and “our”, we mean Aetna Some words appear in bold type and we define them in the Glossary sectionSometimes we use technical medical language that is familiar to medical providers.What your plan does – providing covered benefitsYour plan provides covered benefits. These are eligible health services for which your plan has the obligation to pay.This plan provides in-network and out-of-network covered benefits for medical and pharmacy insurance coverage.How your plan works – starting and stopping coverageYour coverage under the plan has a start and an end. You start coverage after the eligibility and enrollment process is completed. To learn more see the Who the plan covers section.Your coverage typically ends when you are no longer a student. To learn more see the When coverage ends section.Ending coverage under the plan doesn’t necessarily mean you lose coverage with us. See the Special coverage options after your plan coverage ends section.Eligible health servicesPhysician and hospital services are the foundation for many other services. You’ll probably find the preventive care, emergency services and urgent condition coverage especially important. But the plan won't always cover the services you want. Sometimes it doesn't cover health care services your physician will want you to have.So what are eligible health services? They are health care services that meet these three requirements: They are listed in the Eligible health services under your plan section. They are not carved out in the What your plan doesn’t cover –eligible health service exceptions and exclusions section. We refer to this entire section as the “Exceptions” section. They are not beyond any limits in the schedule of benefits.