当前，选择民航运输服务的无陪儿童不断增多，对客舱乘务员的服务提出了更多

At present, the number of unaccompanied children choosing civil aviation transportation services is increasing, and more requirements are put forward for the service of cabin crew. Cabin crews not only need to actively provide catering services for unaccompanied children, but also need to strengthen their understanding of the characteristics of unaccompanied children. Although many cabin crew members have formed the necessary active service awareness for unaccompanied children and provided personalized cabin services for unaccompanied children, there are still some cabin crew members who provide insufficient services for unaccompanied children, not only for unaccompanied children. Children’s services are mere formalities and lack of humane care for unaccompanied children, resulting in a relatively low quality of cabin services for unaccompanied children. Based on this, how to improve the service of cabin crew for unaccompanied children is very important, and it plays a key role in shaping the image of airline services.

At present, the number of unaccompanied children who choose civil aviation transportation services is increasing, which puts forward more requirements for the services of cabin attendants. Cabin attendants not only need to actively provide catering services for unaccompanied children, but also need to strengthen their understanding of the characteristics of unaccompanied children. Although many cabin attendants have formed a necessary sense of active service for unaccompanied children and provided personalized cabin services for unaccompanied children, some cabin attendants' services for unaccompanied children are not perfect, not only their services for unaccompanied children are formalized, but also lack humanistic care for unaccompanied children, As a result, the cabin service quality of unaccompanied children is relatively low. Based on this, how to improve the service of cabin attendants to unaccompanied children is very important, which plays a key role in shaping the service image of airlines

At present, the number of unaccompanied children who choose civil aviation transportation services is increasing, which puts forward more requirements for cabin attendants. Cabin attendants not only need to actively provide catering services for unaccompanied children, but also need to strengthen their understanding of the characteristics of unaccompanied children. At present, many cabin attendants have formed the necessary active service awareness for unaccompanied children and provided personalized cabin services for unaccompanied children, but some cabin attendants are still not perfect in their service for unaccompanied children, which is not only a mere formality, but also a lack of humanistic care for unaccompanied children, resulting in relatively low cabin service quality for unaccompanied children. Based on this, how to improve the service of cabin attendants to unaccompanied children is very important and plays a key role in shaping the service image of airlines.