SimQuickSimQuick is an easy-to-use

SimQuickSimQuick is an easy-to-use package that is simply an Excel spreadsheet with some macros. Models can be created for a variety of simple processes, such as waiting lines, inventory control, and projects. Here, we consider the passenger security process at one terminal of a medium-sized airport between the hours of 8 a.m. and 10 a.m. The process works as follows. Passengers arriving at the security area immediately enter a single line. After waiting in line, each passenger goes through one of two inspection stations, which involves walking through a metal detector and running any carry-on baggage through a scanner. After completing this inspection, 10 percent of the passengers are randomly selected for an additional inspection, which involves a pat-down and a more thorough search of the person’s carry-on baggage. Two stations handle this additional inspection, and selected passengers go through only one of them. Management is interested in examining the effect of increasing the percentage of passengers who undergo the second inspection. In particular, they want to compare the waiting times for the second inspection when 10 percent, then 15 percent, and then 20 percent of the passengers are randomly selected for this inspection. Management also wants to know how opening a third station for the second inspection would affect these waiting times.