3.2. Characteristics of Care One ca

3.2. Characteristics of Care One category was extracted for characteristics of care: ˂Care by HPN to support patients approaching a natural death˃. This was composed of two sub-categories. 1) [HPN providing comfortable care so that patients can value their last moments] was composed of six open codes: {HPN matches care to the condition and wishes of the patient}; {HPN tries to fulfill a patient’s modest wishes}; {HPN provides the best possible care}; {HPN judges the need for medical treatment from the suffering of the patient}; {HPN tries to have the patient spend quality time with the family}; and {HPN cooperates with staff to provide better care}. “Working in the palliative care unit means seeing the death of many patients. It is difficult, and I still often cry. But since I am giving the best care for the patient’s condition and needs, there isn’t much regret or fear, even knowing that that person will die.” “For example, if the patient’s oxygen saturation is low, it’s not necessary to begin oxygen supply immediately. The need for oxygen is judged from the person’s level of suffering. I think to provide care so that the patient can value the last moments. That is nothing special, just respectfully assisting with daily activities, and accommodating the patient’s condition and modest desires. The staff often talk with each other to discuss what to do to provide good care.”2) [HPN’s efforts to attend to patients so they can die as they hope to] was composed of two open codes: {HPN accepts the patients dying as they hope to} and {HPN wants to give care that enables the patient to meet the end they hope for}. “In my contact with the patients, I want to give care that enables the patient to meet the end they hope for, with the feelings of being glad to be involved at the important time of end of the patient’s life, to be able to be with the person when he/she died, and glad to have met him/her.”