Hi Greg,Have you ever experienced the following problem?1. SKU : 3JG83EA was bought by a Dutch customer.2. This is a W10 IOT RS5 2019 SKU according to the BOM.3. Customer receives the thin client and the OS is W10 IOT RS1 2016 :(4. Customer double checked but it's NOT the 2019 version because the version that the customer received is : "16.07 build 14393.1715"In >12 years at HP I have never seen that the HP factory really loaded an incorrect OS version on a standard SKU. :)