Hi allI would like to draw your attention that Avery no longer provides parts and technical support for UCC printer model (Monarch 9825) from 2020. Avery mentioned that no exact termination date can be provided. Please see below message sent on Jun 2016 with recap that Avery has stopped to sell since 2016. For factory still using this model, LO needs to remind factory to purchase the successor model (ADTP1EF 300dpi) for operation to run as usual. Enclose Avery Scan & Pack equipment order form for sharing with factory. Otherwise, the following risks of continue using UCC printer model (Monarch 9825).1) Stop scanning process in factory In case the printer breakdown, no parts and technical support is provided. The only solution is to order successor printer model (ADTP1EF 300dpi) with lead time takes at least 2 months.2) Potential claim from Markets In case poor printing quality UCC label attached to carton, it will create issue in destination warehouse inbound process.3) UCC label printing quality not guaranteed The model has been already dis-continued. We are not able to use this model to test the printing quality of any newly-developed or updated UCC label. Hence, the impact is the UCC printing quality may not be matching adidas standard.