Xiaolian Zhen in the "hotel services, details the success" that "service in the details, the details of the reputation, the truth out details, details of the benefit."
Xiao Lianzhen in "hotel services, details determine success or failure" pointed out that "service is reflected in the details, details of the export monument, details out of the truth, details out of the benefits"
Xiao Lianzhen pointed out in "hotel service, details determine success or failure" that "services are embodied in details, details export monument, details show true feelings, details show benefits"