Hello from Fulfillment by Amazon,We

Hello from Fulfillment by Amazon,We want to make sure you are aware of negative customer return comments for ASIN B07Q15TB2H. Please review your inventory and the original customer return comments below before sending your next shipment to Amazon.If customers continue to experience the same issues, your offer will be suspended and we will require a plan of action before considering reinstatement.Customer return comments:Comments:Lid doesn't stay on.Lid is flimsy and the Velcro wont stick.2 x Safety Hooks Are missing.Adds too much weight for a carrier and not a quick and flat collapse.We recommend that you take the following actions to prevent offer closures:• Consider any possible reasons for the above-average rate of negative customer experiences.• Check any inventory not yet shipped to Amazon to ensure that your products are working as advertised, labeled correctly, and have sufficient packaging.• Review your listing details to determine if there is additional information that you can provide to help customers make more informed purchasing decisions.• Let Seller Support know if there are troubleshooting steps or other information that will help answer customers’ common questions.Customers return to Amazon for consistently satisfying experiences. We make it a priority to safeguard customer trust to help drive repeat sales for all sellers.To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.Were you satisfied with the support provided?