As special passengers in civil aviation, elderly passengers have their own physical and mental particularities, which often place certain requirements on the service skills of flight attendants. When providing cabin services to elderly passengers, flight attendants must pay attention to the improvement and improvement of their own service skills. . <br>This article mainly combines the service skills of domestic and foreign airlines for elderly passengers, and through comparative analysis, it is concluded that domestic airlines have insufficient service for elderly passengers, such as insufficient awareness of active service for elderly passengers, lack of humanized services for elderly passengers, and elderly passengers. The lack of personalized service skills, etc., combined with the analysis of these contents, proposes countermeasures to improve the cabin service of elderly passengers, mainly including strengthening the awareness of active service for elderly passengers, improving the humanized care for elderly passengers, and improving personalized services for elderly passengers Skills, etc., so as to truly optimize the quality of cabin service for elderly passengers. <br><br>Keywords: flight attendants, elderly passengers, service skills, improvement measures
正在翻译中..