To aid the up-front communication process, the customer and programmer should create screen shots of data-entry screens and output reports. A screen shot is a picture of what the computer screen looks like. To create screen shots, you can write short programs that print data-entry screens with hypothetical input, and you can write short programs that print reports with hypothetical results. As a quicker alternative, you can create screen shots with the help of drawing software or, if you’re a decent artist, with pencil and paper.