客舱危情事件时有发生，对于专门处置民航机上危情事件的航空安全员来说，具

Cabin critical incidents occur from time to time. For aviation security personnel who specialize in handling critical incidents on civil aircraft, it is key to have certain professional handling skills, but at the same time, necessary exchanges and communication are required to be able to deal with cabin critical incidents. Ensure that critical incidents can be effectively resolved. Therefore, based on the overview analysis of aviation safety officers’ cabin danger communication and communication, this article conducts an in-depth analysis of the problems in aviation safety officers’ cabin danger communication and communication. It points out that there is a lack of understanding of the perpetrator’s characteristics, which leads to an in-depth analysis. The communication is not smooth; the psychological pressure on the actors in the communication is not relieved in time; the essentials of the communication and the communication phase are not grasped; the procedural awareness of the crisis communication and the communication is not strong, so combined with the analysis of the above problems, Proposed solutions for aviation security personnel’s communication and communication problems in cabin hazards, which mainly include strengthening the understanding of the perpetrator’s characteristics and maintaining smooth communication; strengthening the interaction of the perpetrator’s psychological state; and strengthening the negotiation and identification of each stage of communication and communication; Strengthen its own procedural awareness of crisis communication and communication and other countermeasures to provide necessary references for further improving its cabin crisis communication and communication effects.

Cabin distress incidents occur from time to time, for aviation safety personnel specializing in handling aircraft distress incidents, with a certain professional handling skills is the key, but also need to carry out the necessary communication and communication in the handling of cabin distress, to ensure that the crisis incident can be effectively resolved. Therefore, on the basis of the analysis of the relevant overview and analysis of the flight safety officer's cabin distress communication and communication, this paper analyzes the problems in the cabin danger communication and communication by the aviation safety officer, points out that there is a lack of understanding of the characteristics of the actor, which leads to the communication communication is not smooth; This paper puts forward the countermeasures for aviation safety personnel to solve the problems of cabin dangerous situation communication and communication, mainly to strengthen the understanding of the characteristics of the actor, to maintain the smooth communication, to strengthen the interaction of the actor's psychological state, to strengthen the negotiation identification of all stages of communication and communication, and to strengthen their own procedural awareness of the crisis communication and communication, so as to provide the necessary reference for further improving the effect of the communication and communication of the cabin danger situation.

Cabin crisis incidents occur from time to time. For the aviation safety officers who are specialized in handling the crisis incidents on civil aircraft, it is the key to have certain professional handling skills, but at the same time, it is also necessary to carry out the necessary communication and communication during the cabin crisis disposal, so as to ensure that the crisis incidents can be effectively solved. Therefore, based on the analysis of the cabin crisis communication and communication of the aviation safety officers, this paper analyzes the problems in the cabin crisis communication and communication of the aviation safety officers, and points out that the main problems are the lack of understanding of the characteristics of the actor, which leads to the communication is not smooth; the psychological pressure of the actor is not relieved in time; the stage of crisis communication and communication is not clear Therefore, combined with the analysis of the above problems, this paper puts forward the Countermeasures for the aviation safety officers to solve the problems of cabin crisis communication, mainly including strengthening the understanding of the characteristics of the actor and keeping the communication smooth; strengthening the interaction of the psychological state of the actor; strengthening the negotiation identification of the various stages of communication and communication; strengthening the cooperation between the two parties In order to provide the necessary reference for further improving the effect of cabin crisis communication and communication, this paper puts forward some countermeasures.<br>