Alberto (PUBG Support)Oct 25, 00:04 KSTHello Survivor,Thank you for contacting PUBG support.It looks like you are writing about a restricted account.We understand that this may be a very frustrating experience. However, please understand that a restriction is placed because we have determined that there was a violation of our terms and services and is permanently restricted. Your account has been banned on 2019-10-24 05:42:35 KST and the process cannot be reversed.Please note that even without having any programs specifically for “hacking/cheating” there are other programs or actions that can violate our Rules of Conduct and cause a permanent restriction.- Software that bypasses the services in the game- Programs that alter the game in any way (even if it is not for cheating)- Cheats, macros, etc, for other games and not for PUBG, is still a violation of the game’s services.To know more about this, please contact the link below:-https://www.battleye.com/ We're always available here to assist our players. Please let us know if you have any other feedback, questions or comments. We will be happy to assist you in any way we can.PLAYERUNKNOWN'S BATTLEGROUNDS--------------------------------------------NOT JUST A GAME, THIS IS BATTLE ROYALE