民航特殊餐食旅客类型多样，对空乘人员的客舱餐饮服务提出了独特性要求。完

There are various types of passengers with special meals in civil aviation, which puts forward unique requirements for cabin catering services for flight attendants. Improving the service of flight attendants to passengers with special meals is an important part of further optimizing the cabin service system. Using this as a research basis, this article focuses on the service of flight attendants to passengers with special meals, focusing on the relevant overview of flight attendants to passengers with special meals, and focuses on the analysis of flight attendants’ services to passengers with special meals. Inadequate care services for meal passengers, insufficient personalized services for passengers with special meals, and insufficient understanding of the needs of passengers with special meals, etc., and summarize the reasons for these problems, so as to raise the flight attendants’ awareness of special meals. The countermeasures and suggestions for meal passenger services strive to provide certain reference significance for optimizing the service content of special meal passengers for flight attendants. <br><br>Keywords: flight attendants, passengers with special meals, services, improvement measures

Civil aviation special meal passengers have a variety of types, the cabin catering service for flight attendants put forward unique requirements. Perfecting the service of flight attendants to special meal passengers is an important part of further optimizing the cabin service system. As a basis for research, this paper focuses on the service of flight attendants to special meal passengers, for flight attendants to special meal passengers related overview, focusing on the analysis of flight attendants on special meal passenger services, such as flight attendants for special meal passenger care services are not in place, special meal passengers personalized service is not enough, the needs of special meal passengers do not understand the problems, and sum up the causes of these problems, so as to propose the promotion of special meal passengers , and strive to optimize the flight attendants for special meal passenger service content to provide a certain reference significance.<br><br>Keywords: flight attendants, special meal passengers, services, perfect measures

民航特殊餐食旅客类型多样，对空乘人员的客舱餐饮服务提出了独特性要求。完善空乘人员对特殊餐食旅客的服务，是进一步优化客舱服务体系的重要内容。以此作为研究基础，本文重点探究空乘人员对特殊餐食旅客的服务，针对空乘人员对特殊餐食旅客的相关概述，着重分析空乘人员对特殊餐食旅客服务中的问题，如空乘人员对特殊餐食旅客关怀服务不到位、对特殊餐食旅客个性化服务不足、对特殊餐食旅客需求不够理解等问题，并总结出导致这些问题的原因，以此有针对性的提出提升空乘人员对特殊餐食旅客服务的对策建议，力求为优化空乘人员对特殊餐食旅客服务内容提供一定的参考意义。关键词：空乘人员，特殊餐食旅客，服务，完善措施<br>