客舱服务语言，是架起飞机客舱内为旅客服务的桥梁，是客舱文化的重要组成部

The cabin service language is a bridge to serve passengers in the aircraft cabin and an important part of cabin culture. It is a relatively standardized and flexible spoken language used by cabin crew to communicate with passengers with the help of certain vocabulary and intonation during the service process, which can reflect a certain degree of civilization. It is helpful to encourage cabin crew to master communication skills, avoid unnecessary conflicts and misunderstandings with passengers, and also help enhance passengers' service satisfaction. Therefore, it is very important to improve the language art of cabin service. <br>This article mainly analyzes the improvement measures of cabin service language art from the perspective of cabin crew. The article first starts with the concept of cabin service language art, the requirements of cabin service language, etc., and focuses on summarizing the current situation of cabin service language art. On this basis, through the specific application of relevant cases, the problems and their reasons in the cabin service language are summarized. Finally, measures to improve cabin service language art are proposed, that is, improve one's own affinity and maintain soft language; improve language skills, rationally use language intonation and pause; strengthen the study of flight attendants' service language manners. <br><br>Keywords: cabin service, language arts, improving skills

Cabin service language is a bridge to serve passengers in the aircraft cabin and an important part of cabin culture. It is a relatively standardized and flexible oral language that can reflect a certain degree of civilization and communicate with passengers with the help of certain vocabulary and intonation. It is conducive to promoting cabin attendants to master communication skills and avoid unnecessary contradictions and misunderstandings with passengers, At the same time, it also helps to enhance the service satisfaction of passengers. Therefore, it is very important to improve the language art of cabin service.<br>This paper mainly analyzes the improvement measures of cabin service language art from the perspective of cabin attendants. Firstly, this paper summarizes the concept of cabin service language art and the requirements of cabin service language, and focuses on the current situation of cabin service language art. On this basis, through the specific application of relevant cases, this paper summarizes the problems and causes in cabin service language. Finally, it puts forward the measures to improve the language art of cabin service, that is, to improve their affinity and keep the language soft; Improve language skills and make rational use of language intonation; Strengthen the study of flight attendants' service language and manners.<br>Key words: cabin service, language art, promotion skills

Cabin service language is a bridge to serve passengers in the aircraft cabin and an important part of cabin culture. It is a kind of relatively standardized and flexible oral language which can reflect a certain degree of civilization and communicate with passengers with the help of certain vocabulary and intonation. It is conducive to promoting cabin attendants to master communication skills, avoiding unnecessary contradictions and misunderstandings with passengers, and at the same time, it is also conducive to enhancing passengers' service satisfaction. Therefore, it is very important to improve the language art of cabin service. This paper mainly analyzes the promotion measures of cabin service language art from the perspective of cabin attendants. Firstly, this paper starts with the concept of cabin service language art, the requirements that should be paid attention to in cabin service language, etc., and focuses on summarizing the present situation of cabin service language art. On this basis, through the specific application of relevant cases, the problems and reasons in cabin service language are summarized. Finally, it puts forward some measures to improve the language art of cabin service, that is, to enhance self-affinity and keep the language soft; Improve language skills and use language intonation pause reasonably; Strengthen the study of flight attendants' service language manners. Key words: cabin service, language art, promotion skills