After the buyer reported receiving the wrong item, we actively cooperate with the investigation buyers. Query results have also been told that the buyer in the form of text and pictures, but still stick to their buyers received the wrong product. In order to solve the problem, we ask the buyer to provide packaging screenshots and necessary evidence, but the packaging says the buyer at the time of receipt of the goods have been processed, more coincidentally, was the lady in charge of purchasing just leave.
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