As more and more special passengers choose to travel by plane, the service content of airlines for special passengers is constantly enriched and improved, so as to meet the service needs of different types of special passengers, deepen the experience of special passengers, and enhance the satisfaction of special passengers. In recent years, there are various types of sick and disabled passengers with unique physical and mental characteristics. When carrying out cabin service for them, we must attach great importance to the overall service quality, and we need to improve the problems existing in the cabin service system for sick and disabled passengers. This paper focuses on the cabin service of the sick and disabled passengers, which not only reflects the humanistic care for the sick and disabled passengers, but also is the key content of optimizing the cabin service of civil aviation as a whole.<br>
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