当前，乘坐高铁出行的乘客逐渐增多，从整体上推动了高铁运输的进一步发展。

Currently, passengers ride high-speed rail travel is gradually increasing, and promote the further development of high-speed rail transport as a whole. Among them, the quality of service provided by high-speed rail transport is the main factor to consider when traveling on passenger, so for high-speed rail transportation itself, must focus to enhance the overall level of service crew. However, in the current status of high-speed rail service crew point of view, there are still some shortcomings, rapid and steady development of high-speed rail transportation has brought some negative impact. <br>Based on this, based on an overview of high-speed rail crew services, focusing on The Situation in service high-speed rail crew, and pointed out the high-speed rail crew service problems in the present situation of the service, including lack of features passenger awareness, lack of specialized services; the overall quality is not high, lack of awareness of active service; inadequate level of emergency response capabilities, and then combined analysis of these issues, and ultimately make the necessary targeted promotion measures and strive to improve services and the development of true high-speed rail transport. <br><br>Key words: high-speed rail crew; the presence service; Promoting Measures

At present, the number of passengers travelling by high-speed rail is gradually increasing, promoting the further development of high-speed rail transport as a whole. Among them, the quality of services provided by high-speed rail transport is the main factor for passengers to consider when they travel, so for high-speed rail transport itself, it is necessary to focus on improving the overall service level of flight attendants. However, in the current situation of high-speed rail flight attendant service, there are still some defects, the rapid and steady development of high-speed rail transport has brought a certain negative impact.<br>Based on this, based on the overview of high-speed train attendant service, this paper focuses on exploring the status quo of high-speed rail flight attendant service, and points out the problems in the service of high-speed train attendants, including insufficient understanding of passenger characteristics, lack of specialized service, low overall quality, lack of active service awareness, inadequate level of emergency disposal capacity, etc. Then combined with the analysis of these problems, the final targeted proposed necessary lifting measures, and strive to truly improve the high-speed rail transport services and development.<br><br>Keywords: high-speed train attendants; ...

At present, the number of passengers traveling by high-speed rail is increasing gradually, which promotes the further development of high-speed rail transportation as a whole. Among them, the quality of service provided by high-speed rail transport is the main factor for passengers to consider when riding, so for high-speed rail transport itself, it is necessary to focus on improving the overall service level of crew. However, in the current situation of high-speed rail crew service, there are still some defects, which have a certain negative impact on the rapid and steady development of high-speed rail transportation.<br>Based on this, based on the overview of high-speed rail crew service, this paper focuses on the service status quo of high-speed rail crew, and points out the existing problems in the service of high-speed rail crew from the service status quo, including the lack of understanding of the characteristics of passengers, the lack of professional service; the lack of comprehensive quality, the lack of active service awareness; the lack of emergency response capacity, etc., and then combines these problems with the Finally, it puts forward necessary measures to improve the service and development of high-speed rail transportation.<br>Key words: High Speed Rail crew; service status; promotion strategies<br>