When implementation is complete and the system has been tested to ensure that it’sfunctioning correctly, the new service can be rolled out to those who will be using it. Ifan employee self-service component is included, this means providing the necessary levelof training for all employees. Using some of the training methods described in Chapter 5could mean this happens via small group trainings with demonstrations, with self-studycomputer-based test (CBT) training, or by some other means that ensures those who willneed to access the system are able to do so.