A problem has been detected and window has been shut down to prevent damage to your computer if this is the first time screen appears again follow these steps check to make sure any new hardware or software is properly installed if this is a new installation ask your hardware or software manufacturer for any windows updates you might need if problems continue disable or remove any newly installed hardware or software disable boos memory options such as caching or shadowing if you need to use safe mode to remove or disable components restart your computer press f8 to select advanced startup options and then select safe mode