Computer-assisted qualitative data analysis software is a relatively recent development and follows the proliferation of personal computers since the early 1980s. From early pioneering software, such as The Ethnograph, has emerged very sophisticated programs like Atlas ti, Folio Views59 and NVivo. Atlas ti even offers the intriguing potential of coding untranscribed digital segments of interviews. Tesch noted 15 years ago that using a computer to facilitate analysis can save time, make procedures more systematic, reinforce completeness and permit flexibility with revision of analysis processes. Although users of software keep requesting new and more sophisticated data analysis programs, the experience, discipline and expertise of research teams remain the essential ingredients for excellence in qualitative research analysis. Software programs do not analyse data but they can be a tremendous aid in data management and the analysis process.