This booking is no longer active because you've requested a travel voucher. Your request is being processed and we'll follow up as soon as possible. Prefer a cash refund instead? If your flight was cancelled by the airline, you can request a cash refund once you've received your voucher. Keep in mind that your voucher won't be valid anymore and you'll also lose its benefits. If you pay with a voucher before or on 31 October 2020, you could profit from a bonus up to 15%.