本文基于民航特殊旅客相关概述的分析，着重探究航班当中对特殊旅客服务中的

Based on the analysis of the relevant overview of special passengers in civil aviation, this paper focuses on the problems in the service of special passengers in flights, mainly including the failure to timely understand the needs of special passengers, the lack of active service awareness, and the easy conflicts between passengers and crew. After analyzing the cause of the problem, we finally put forward targeted measures to improve the service quality of special passengers, such as enhancing service flexibility and timely understanding of passenger needs; strengthening the training of the comprehensive quality of cabin crew; It can make a certain contribution to improving the service quality of special passengers.

Based on the analysis of the relevant overview of civil aviation special passengers, this paper focuses on the problems in the service of special passengers during the flight, mainly including the failure to understand the needs of special passengers in time, the lack of active service awareness, the easy contradiction between passengers and crew, and analyzes the causes of these problems, and finally puts forward targeted measures to improve the service quality of special passengers, For example, enhance service flexibility and timely understand passenger needs; Strengthen the comprehensive quality training of cabin crew; Strengthen the tacit cooperation ability among crew members and other countermeasures, hoping to make a certain contribution to improving the service quality of special passengers.

Based on the analysis of the relevant overview of special passengers in civil aviation, this paper focuses on the problems in the service for special passengers during flights, mainly including the failure to understand the special passengers' needs in time, the lack of active service awareness, and the possibility of conflicts between passengers and aircrew. Based on the analysis of the causes of these problems, this paper finally puts forward targeted measures to improve the service quality of special passengers, such as enhancing the service flexibility and understanding the passengers' needs in time. Strengthen the training of cabin crew's comprehensive quality; Strengthen the tacit cooperation among crew members and other countermeasures, hoping to make some contribution to improving the service quality of special passengers.