Programs, organizations, and communities have paralled types of epiphanies, though they're usually called critical incises, transitions, or organizational lessons learned. For a classic example of an organizational development case study in the business school tradition, see the analysis of the Nut Island sewage treatment plant in Quincy, Massachusetts, the complex story of how an outstanding team- highly competent, deeply committed to excellence, focused on the organizational mission, and working hard-still ended up in a "catastrophic failure".