随着越来越多的旅客选择乘机出行，作为客舱内的主要服务人员，空乘人员应当

As more and more passengers choose to travel by plane, as the main service personnel in the cabin, flight attendants should take cabin safety management as the basis to improve their emergency response capabilities. The emergency handling skills and capabilities of flight attendants in the cabin are important for ensuring the cabin. Safety is very important. <br>Therefore, this article will focus on flight attendant cabin emergency handling. Through the analysis of the cabin emergency handling procedures and content of flight attendants, and the analysis of the importance of enhancing cabin emergency handling of flight attendants, it further points out the existence of flight attendants’ cabin emergency handling The main problems include insufficient skills and experience in cabin emergency response, unskilled operation of cabin emergency response equipment, lack of safety awareness and bottom line awareness of flight attendants, and insufficient coordination with the crew team, and analysis of these contents , To propose measures to improve flight attendants' emergency handling skills in the cabin, thereby comprehensively improving the emergency response capabilities of flight attendants and ensuring cabin flight safety. <br><br>Keywords: flight attendant, cabin, emergency response, skills

With more and more passengers choosing to travel by air, as the main service personnel in the cabin, flight attendants should take cabin safety management as the basis to enhance their emergency capabilities, flight attendants in the cabin emergency disposal skills and capabilities for the protection of cabin safety is very important.<br>Therefore, this paper will focus on the cabin emergency disposal of flight attendants, through the analysis of the cabin emergency disposal procedures and contents of flight attendants, as well as the importance of upgrading cabin emergency disposal of flight attendants analysis, further pointed out that the cabin crew emergency disposal problems, mainly the cabin emergency disposal skills and experience is insufficient, the cabin emergency disposal equipment operation is not skilled, flight attendants' own safety awareness and bottom line awareness is not strong enough, and the crew team cooperation is not strong enough. In view of the analysis of these contents, the improvement measures of cabin crew's emergency disposal skills are put forward, so as to improve the emergency capability of flight attendants and ensure the safety of cabin flight.<br><br>Keywords: flight attendants, cabins, emergency disposal, skills

随着越来越多的旅客选择乘机出行，作为客舱内的主要服务人员，空乘人员应当将客舱安全管理作为基础，提升自己的应急能力，空乘人员在客舱内的应急处置技巧及能力对于保障客舱安全非常的重要。因此，本文将以空乘人员客舱应急处置为研究重点，通过对空乘人员客舱应急处置程序和内容的分析，以及对提升空乘人员客舱应急处置重要性分析，进一步指出空乘人员对客舱应急处置中存在的问题，主要有对客舱应急处置的技能与经验不足、对客舱应急处置设备操作不熟练、空乘自身安全意识与底线意识不强、与机组人员团队协作配合力度不够等问题，并针对这些内容的分析，提出空乘人员对客舱应急处置技巧的提升措施，从而全面提升空乘人员的应急能力，确保客舱飞行安全。关键词：空乘人员，客舱，应急处置，技巧<br>