It’s unfortunate that the performan

It’s unfortunate that the performance-appraisal process is disliked by so many supervisors and employees, because when well used it provides a structure for building positive, productive working relationships. One of the concerns many employees have about the appraisal process is their perception of its fairness, or lack of fairness. Some employees may think their boss is much tougher than other managers, and some managers have developed reputations for being “easy graders.” Those perceptions may never go away entirely, but providing training for those who conduct appraisals will at least ensure that everyone is beginning from the same place.Evaluators should be made aware of： the purpose of performance evaluations (it’s not just for wage increases), the methods of providing feedback (formal and informal), the behaviors being rated (and how to tell the difference between employees), and the common rater errors such as leniency and bias that can affect the appraisal process (as discussed in Chapter 4).The training should provide information for activities before, during, and after the actual appraisal meeting.