- Provide installation and on-site/remote troubleshooting- Maintain customer satisfaction with NPS measurement- Provide technical support for regional sales distributor and service vendor except business quotation- Maintain service tools, parts management- Provide pre-sales technical support , market events support , demo repairing ,service business- Follow up service process- Provide other technical support as requested任职要求:a) Professional Experience• At least 2 years working experience of the related service.b) Education• Bachelor or college’s degree in clinical instrument.c) Language• Good at both written and spoken English.d) Travel (required estimated % of time)• 50%