你跟她说，可以给她把坏的产品的钱退了，坏的产品不用寄给我们，她保留，然

You tell her that you can refund her the money for the bad product. You don't need to send the bad product to us. She keeps it and asks her to give us a five-star praise. After she gives the praise, you agree to one of hers. Refund, which is the first option in "active", and then rejected another return request, which is the third option in "active", understand?

You tell her, you can give her the bad product money back, bad product do not have to send us, she keep, and then let her give us a five-star praise, she gave us a good review, you agree to one of her refund, that is, "active" inside the first option, and then another return application rejected, that is, "active" inside the third option, understand?

You told her that she could refund the money for the bad product. She didn't need to send it to us. She kept it. Then she asked her to give us a five-star favorable comment. After she gave her good comment, you agreed to refund one of her products, that is, the first option in "active". Then you rejected the other return application, which is the third option in "active". Do you understand?<br>