LO8-8 Discuss how organizations are

LO8-8 Discuss how organizations are meeting the challenges of the “glass ceiling,” succession planning, and dysfunctional managers.The glass ceiling is a barrier that has been observed preventing women and other minorities from achieving top jobs in an organization. Development programs can ensure that these employees receive access to development resources, such as coaches, mentors, and developmental job assignments.∙ Succession planning ensures that the organization prepares qualified employees to fill management jobs asmanagers retire. It focuses on applying employee development to high-potential employees. Effective successionplanning includes methods for selecting these employees, providing them with developmental experiences,and getting the CEO actively involved with employees who display qualities associated with success as they participate in the developmental activities.∙ For dysfunctional managers who have the potential to contribute to the organization, the organization may offer development targeted at correcting the areas of dysfunction. Typically, the process includes collecting information about the manager’s personality, skills, and interests; providing feedback, training, and counseling; and ensuring that the manager can apply new, functional behaviors on the job.