In this role, you have the opportunity toDeliver qualified service to customers includingcorrective installation, maintenance, preventativemaintenance, and FCO. This position is veryimportant to ensure long term customersatisfaction and loyalty, and is playing a veryimportant role in the growth of customer servicebusiness and sales business.You are responsible forProvides technical support to customers onoperational or maintenance aspects of systemequipment. Serves as customer contact ontechnical and service related problems. Diagnosesmechanical, hardware, software and systemsfailures using established procedures. Determinesmost cost effective repair/resolution to minimizecustomer downtime. Prepares reports foranalysis of product failure trends and serviceability issues. ls a skilled worker with a number ofcoordinating tasks. Gives support in field serviceprocess renewal. Assignments are carried out in aprofessional way according to quality requirements