很抱歉通知您 我帮您申请重开纠纷失败了，因为根据你提供的聊天截图未能证

I am sorry to inform you that I failed to apply for reopening the dispute for you, because the chat screenshot you provided failed to prove the time of your receipt of the goods. The time to reopen the dispute must be within 30 days of the actual receipt of the goods. I know you received The goods in your order are inconsistent with those in your order. Please contact your forwarder to provide the international logistics tracking number, and send me the chat screenshot of your forwarder receiving your goods. I will help you apply for reopening the dispute again.

I am sorry to inform you that I have failed to apply for reopening the dispute for you. Based on the chat screenshot you provided, it cannot prove the time of your receipt. The reopening of the dispute must be within 30 days of the actual receipt time. I understand that the goods you received are not consistent with those in your order. Please contact your freight forwarder to provide me with the international logistics tracking number and chat screenshot of your freight forwarder receiving your goods, I will help you apply for reopening the dispute again

I'm sorry to inform you that I failed to help you to apply for reopening the dispute, because the screenshot of the chat you provided failed to prove the time when you received the goods. The time to reopen the dispute must be within 30 days of the actual receipt time. I know that the goods you received are inconsistent with your order. Please contact your freight forwarder to provide me with the number of international logistics tracking and the screenshot of the chat you received from your freight forwarder, and I will help you to apply for reopening the dispute again.