Summary<br> <br>The new repossession is a real and in-depth contact between the property management company and the owner after the completion acceptance and taking over. The quality of the new repossession arrangement directly affects the owners' impression on the property management company. Therefore, it is the first task of the property management company to arrange the time and procedure of the new building resumption. Through the thoughtful, warm, considerate and meticulous service in the process of the first contact with the owners, the property management company can establish a good reputation at the beginning of taking over the property, and shape the image of its own housekeeper and relatives, so as to pave the way for the smooth development of the property management work, and lay a solid foundation for winning the full trust and long-term support of the majority of owners in the future.<br>In this paper, through the description of the work arrangement of the first phase of the new town, this paper analyzes the problems existing in the new building collection of the owners of the residential area by several specific cases, and puts forward specific solutions. The enlightenment and countermeasures are the experience summary of property work practice. The work of new property management is the beginning of early property management, which is worthy of attention of property management enterprises and property staff.<br> <br>Key words: property management, new acquisition problems, countermeasures<br>
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