The development of science and technology is to provide customers with a unique experience and enjoy maximum comfort, convenience and fun. Guests' interest in hotel technology will bring opportunities to the hotel, as well as challenges to the hotel. In the future, guests will know how to enjoy it more and more, so they have higher and higher requirements for hotel services. As the hotel's use of technology becomes the mainstream, it can better improve customer satisfaction and improve staff efficiency, which can bring huge economic effects to the hotel.