首先，客服必须告诉顾客PS商品是不支持退款的。若执意要求退款，必须经过

首先，客服必须告诉顾客PS商品是不支持退款的。若执意要求退款，必须经过上级的同意。并且必须告诉顾客，若果退款PS商品，account level将被downgrade.过后，客服跟顾客索取订单编号。得到订单编号后，在系统里查看订单状态。查看后，询问顾客取消原因，叫顾客询问上级是否同意退款，若上级同意，请顾客提供截图证据，得到证据后，开工单，tag相关人士为顾客进行退款，

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源语言: -

目标语言: -

结果 (英语) 1: [复制]

复制成功！

First, the customer service must tell the customer that PS products are not refundable. If you insist on requesting a refund, you must obtain the consent of the superior. And you must tell the customer that if the PS product is refunded, the account level will be downgrade. After that, the customer service will ask the customer for the order number. After getting the order number, check the order status in the system. After checking, ask the customer the reason for the cancellation, ask the customer to ask the superior if they agree to the refund, if the superior agrees, ask the customer to provide screenshot evidence, after obtaining the evidence, open a work order, the tag related person will refund the customer.

正在翻译中..

结果 (英语) 2:[复制]

复制成功！

First, customer service must tell the customer that PS products do not support refunds. If you insist on requesting a refund, you must obtain the consent of your superiors. The customer must also be told that if the PS item is refunded, the account level will be downgrade. After that, customer service will ask the customer for the order number. After you get the order number, check the status of the order in the system. After viewing, ask the customer the reason for the cancellation, ask the customer to ask the superior whether to agree to refund, if the superior agrees, ask the customer to provide screenshot evidence, get the evidence, start the work order, tag related person for the customer to refund,

正在翻译中..

结果 (英语) 3:[复制]

复制成功！

First of all, customer service must tell customers that PS products do not support refund. If you insist on asking for a refund, you must get the approval of the superior. And the customer must be told that if the PS product is refunded, the account level will be degraded. After that, the customer service will ask the customer for the order number. After getting the order number, check the order status in the system. After checking, ask the customer the reason for cancellation and ask the customer whether the superior agrees to refund. If the superior agrees, ask the customer to provide the screenshot evidence. After obtaining the evidence, the relevant person will refund the customer on the work order,<br>

正在翻译中..

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