Therefore, this study will, for the sick economy class, first class, business class distinctions were defined by analyzing and services economy class discussion to explain the status quo in the economy class cabin crew service, cabin crew and explore in economy class service problems and reason, and in accordance with these problems and cause analysis, targeted improvement strategies proposed in economy class cabin crew service, cabin crew in the hope that can enhance the intensity of services in the economy class, economy class passengers are satisfied enhancements degree, promote long-term development of the airline.
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