随着民航运输业的不断发展，越来越多的旅客选择乘机出行，这对于民航服务质

With the continuous development of the civil aviation transportation industry, more and more passengers choose to travel by air, which also puts forward higher requirements for the improvement of civil aviation service quality. For the development of civil aviation passenger transportation, its overall service consciousness is particularly important. A good service consciousness is an important means to ensure the quality of civil aviation passenger transportation services. Therefore, it is very important to strengthen the awareness of civil aviation passenger transportation services. <br>Based on the relevant overview of civil aviation passenger service consciousness, this article analyzes the current status of civil aviation passenger service consciousness, and points out the problems in civil aviation passenger service consciousness. At the same time, it further explains the importance of civil aviation service consciousness, and then in the civil aviation passenger service consciousness. On the basis of the analysis of the problem and its importance, the main countermeasures to improve the service consciousness of civil aviation passenger transportation are put forward, so as to promote the improvement of civil aviation passenger transportation service consciousness, and lay a solid foundation for promoting the development of civil aviation passenger transportation service. <br><br>Keywords: civil aviation passenger transport, service awareness, importance, problems and countermeasures

With the continuous development of civil aviation transportation industry, more and more passengers choose to travel by air, which also puts forward higher requirements for the improvement of civil aviation service quality. For the development of civil aviation passenger transport itself, its overall sense of service is particularly important, good sense of service is an important means to ensure the quality of civil aviation passenger service, therefore, it is very important to strengthen the awareness of civil aviation passenger service.<br>Based on the relevant overview of civil aviation passenger service consciousness, this paper analyzes the current situation of civil aviation passenger service consciousness, and points out the existing problems in civil aviation passenger service consciousness, at the same time, further expounds the importance of civil aviation passenger service consciousness, and then, on the basis of the analysis of the existing problems of civil aviation passenger service consciousness and its importance, puts forward the main countermeasures to enhance the awareness of civil aviation passenger service, promote the improvement of civil aviation passenger service consciousness, and lay a solid foundation for the development of civil aviation passenger service.<br><br>Keywords: civil aviation passenger transport, service awareness, importance, problems and countermeasures.

With the continuous development of civil aviation transportation, more and more passengers choose to travel by air, which also puts forward higher requirements for the improvement of civil aviation service quality. For the development of civil aviation passenger transport, its overall service awareness is particularly important. Good service awareness is an important means to guarantee the service quality of civil aviation passenger transport. Therefore, it is very important to enhance the service awareness of civil aviation passenger transport.<br>Based on the relevant overview of civil aviation passenger transport service awareness, this paper analyzes the status quo of civil aviation passenger service awareness, and points out the problems existing in the civil aviation passenger transport service consciousness. At the same time, it further expounds the importance of civil aviation passenger service awareness. Then, based on the analysis of the problems and importance of civil aviation passenger transport service awareness, it puts forward the main measures to improve the awareness of civil aviation passenger transport service To promote the awareness of civil aviation passenger transport service and lay a solid foundation for promoting the development of civil aviation passenger transport service.<br>Key words: civil aviation passenger transport, service awareness, importance, problems and Countermeasures